At QMR Collections, we want you to be satisfied with your purchase. This Return and Refund Policy explains the conditions for returning products purchased directly from www.qmrcollections.com.
1. Return Period
You may request a return or refund within 7 days of receiving your product.
Requests made after the 7-day period may not be accepted.
2. Eligibility for Return
To be eligible for a return, the product should generally be:
In its original condition.
Unused or in a condition suitable for resale.
Returned with its original packaging where applicable.
Returned with all included accessories, parts, or items where applicable.
We may inspect the product before approving a return or refund.
3. Damaged or Incorrect Products
If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible.
Please provide your order number and, where appropriate, clear photos or videos showing the issue so we can review your request.
4. Return Process
To request a return, contact us within 7 days of receiving your order.
Please provide:
Your name
Order number
Product name
Reason for the return
Photos or videos where necessary
We will review your request and provide instructions regarding the return.
Please do not send a product back without contacting us first.
5. Refunds
Once the returned product has been received and inspected, we will determine whether the return qualifies for a refund.
If the refund is approved, the applicable refund amount will be communicated to you.
For Cash on Delivery (COD) orders, the refund process may require us to obtain the necessary customer information to arrange the refund.
6. Return Delivery
Return delivery arrangements and any applicable return delivery costs may depend on the reason for the return and the condition of the product.
For products that are damaged, defective, or incorrectly supplied by us, we will review the situation and determine the appropriate return arrangement.
7. Products Purchased Through Affiliate Platforms
QMR Collections also promotes products through third-party affiliate platforms, including Temu, Amazon, and other affiliate platforms.
If you purchase a product through an affiliate link, the purchase is completed directly with the relevant third-party platform or seller.
Returns, refunds, exchanges, warranties, and cancellation policies for affiliate purchases are governed by the policies of the relevant third-party platform or seller.
Please contact the relevant platform directly regarding an affiliate purchase.
8. Contact Us
For returns or refund requests relating to products purchased directly from QMR Collections, please contact us:
