By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About QMR Collections
QMR Collections is an e-commerce website operating in the United Arab Emirates.
Our website offers two types of products:
Products sold directly by QMR Collections.
Products promoted through third-party affiliate platforms, including Temu, Amazon, and other affiliate platforms that we may work with in the future.
Direct purchases from QMR Collections are currently available to customers within the United Arab Emirates.
Affiliate products may be available to customers in other countries where the relevant third-party affiliate platform operates and accepts purchases.
2. Information We Collect
When you purchase products directly from our website, we may collect information necessary to process and deliver your order, including:
Full name
Email address
Phone number
Billing address
Delivery address
Products ordered
Product quantities
Order details and order amount
Information you voluntarily provide when contacting us
We use this information mainly to process your order, arrange delivery, communicate with you, and provide customer support.
3. How We Use Your Information
We may use your information to:
Process and fulfil your orders.
Arrange delivery of your products.
Contact you regarding your order.
Confirm order and delivery information.
Provide customer support.
Handle returns, refunds, or other order-related requests.
Maintain our business and order records.
Improve our website and customer experience.
Understand how visitors use our website.
Prevent fraud, misuse, or unauthorized activity.
Comply with applicable laws and regulations.
4. Payment – Cash on Delivery
For products purchased directly from QMR Collections, our payment method is Cash on Delivery (COD).
When you place an order:
You do not need to make an online card payment through our website.
We prepare and pack your order for delivery.
Our selected courier or delivery service delivers your order.
You pay the applicable order amount to the courier upon delivery.
The courier may collect the payment on behalf of QMR Collections.
QMR Collections does not intentionally collect or store your credit or debit card details for COD orders.
For affiliate products purchased through Temu, Amazon, or other third-party affiliate platforms, payment is made directly through the relevant platform. The payment methods, terms, and policies of that platform will apply.
5. Delivery and Shipping
For products purchased directly from QMR Collections, delivery is available within the United Arab Emirates.
Our usual delivery time is 2–3 business days after the order has been confirmed and processed.
We may use third-party courier or delivery companies to collect and deliver your orders.
To complete a delivery, we may provide the courier with necessary information such as:
Customer name
Phone number
Delivery address
Order details
Delivery instructions
For affiliate products, delivery times depend on the relevant third-party affiliate platform, such as Temu, Amazon, or other platforms.
Affiliate delivery times, shipping charges, delivery options, and estimated delivery dates may vary depending on the product, destination, seller, and platform.
Customers should check the delivery information provided by the relevant third-party affiliate platform before completing an affiliate purchase.
6. Affiliate Products and Third-Party Affiliate Platforms
QMR Collections may display, recommend, or promote products from third-party affiliate platforms, including Temu, Amazon, and other affiliate platforms that we may work with in the future.
When you click an affiliate product or link on our website, you may be redirected to the relevant third-party platform to view the product or complete your purchase.
You will not be charged any additional fee by QMR Collections for using our affiliate links.
QMR Collections may receive a commission from the relevant third-party affiliate platform when a customer makes a qualifying purchase through our affiliate link.
This commission is paid by the third-party affiliate platform and does not normally result in an additional charge to the customer.
Once you leave www.qmrcollections.com, the third-party platform’s own privacy policy, terms, cookies, payment methods, delivery policies, return policies, and data practices apply.
QMR Collections does not control how third-party affiliate platforms collect, use, store, or process your information.
Affiliate products may be available to customers in countries where the relevant third-party affiliate platform operates and accepts purchases.
7. Cookies and Google Analytics
Our website may use cookies and similar technologies to provide website functionality and understand how visitors use our website.
We use Google Analytics 4 (GA4) to understand website traffic and improve our website and customer experience.
Google Analytics may collect information such as:
Pages visited
Device and browser information
General geographic information
Traffic sources
Website interactions
General website usage information
Cookies may also be used for functions such as maintaining your shopping cart, maintaining your shopping session, remembering preferences, website security, and analytics.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some functions of our website.
8. Sharing Your Information
We may share your information when reasonably necessary to operate our business and provide our services.
This may include sharing information with:
Courier and delivery companies
COD/payment service providers
Website hosting and technical service providers
Analytics providers
Email and communication service providers
Website security providers
Other service providers necessary to operate our website
Government authorities where required by law
We do not sell your personal information as a standalone product to third parties.
9. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
10. How Long We Keep Your Information
We keep customer and order information for as long as reasonably necessary for purposes such as:
Processing and fulfilling orders
Customer support
Returns and refunds
Maintaining business and transaction records
Preventing fraud
Resolving disputes
Complying with legal requirements
When information is no longer required, we may delete or securely dispose of it where appropriate.
11. Your Privacy Rights
Subject to applicable law, you may contact us to:
Ask about the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally applicable.
Ask how your information is being used.
Withdraw consent where processing is based on consent, where applicable.
We may need to verify your identity before processing certain privacy requests.
12. Third-Party Websites
Our website may contain links to third-party websites, including Temu, Amazon, and other affiliate platforms or external websites.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy and terms of any third-party website before providing personal information or completing a purchase.
13. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our:
Business
Website
Services
Affiliate partnerships
Data practices
Legal or regulatory requirements
When we make changes, we will update the Last Updated date at the top of this page.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
